Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great view
Efficient service
Non-functional windows
Limited dining options
7.2/10
Very good
Rooms
7.4
Location
9.0
Service
7.9
Dining
6.0
Guest reviews
7.2/10
based on 8 reviews
8.3
8.3/10 based on 1844 reviews
Matthew
United Kingdom,
February
2024
7.0/10
The hotel is located on the top level, providing a nice view with good facilities. My stay was comfortable and clean, although the sheets were not changed during the visit. The hotel is in a great area, quite near the city center, making it convenient for exploring around. However, the dining options had a poor assortment that did not meet our needs.
Rooms
8.0
The rooms were lovely with good facilities and a nice view, but I noticed the sheets were not changed during my stay.
Service
7.0
The service, especially during the night shift, was satisfactory. However, I felt it could have been more attentive during the day shift.
Location
9.0
The hotel is in a great area, quite near the city center, which was convenient for exploring around.
Dining
5.0
The dining options had a poor assortment and did not meet our needs.
Facilities
7.0
The hotel has good facilities, but the dining selection was lacking.
Dan
United Kingdom,
January
2024
5.8/10
The hotel offers rooms with a nice view of the water, but some rooms lack functional windows. The variety of room options includes both double and seven-bed setups. The service was efficient, particularly in the night shift, with helpful housekeeping and tours/ticket assistance. The location is very convenient, quite near the city center, making it easy to access everything you'd want in the area. The dining experience is satisfactory with a good assortment of grilled dishes offered. The hotel's facilities are modern and provide a comfortable stay overall.
Rooms
I enjoyed my room with a nice view of the water, but it would be better if the windows were functional. The double bed setup was cozy and perfect for my stay. Rating: 8/10
Service
The night shift service was attentive and made sure all my needs were met. The housekeeping and tours/ticket assistance were efficient throughout my stay. Rating: 9/10
Location
The hotel is conveniently located quite near the city center, allowing me easy access to all the attractions in the area. Rating: 9/10
Dining
I enjoyed the dining experience with a good assortment of grilled dishes that suited my needs perfectly. Rating: 8/10
Facilities
The hotel facilities are modern and provided a comfortable stay during my visit. Rating: 9/10
Great view
Non-functional windows
Kelly
United States,
December
2023
8.2/10
The hotel is located near the city center, making it convenient to explore the area. The rooms are spacious and come with all necessary amenities, including a cozy double bed. The restaurant offers traditional local products, but the assortment may not cater to everyone's needs. The service, especially at the night shift, was attentive and helpful. Overall, a good value for a stay in a great area.
Rooms
8.0
The room was spacious with good facilities, including a comfortable double bed.
Service
9.0
The service during the night shift was attentive and helpful.
Location
9.0
The hotel is situated in a great area, quite near the city center with easy access to popular attractions.
Dining
7.0
The dining experience offered traditional local products but may not have enough variety for all guests' needs.
Facilities
8.0
The hotel provides all necessary facilities for a comfortable stay.
Clifford
United Kingdom,
December
2023
8.4/10
The hotel offers a unique experience with breathtaking views from the top-level rooms, but the lack of outside visibility could be a downside. The service is exceptional with attentive staff available around the clock. The location is superb, providing easy access to the city center and major attractions. The dining options may not cater to every taste, but the overall value for money is commendable.
Rooms
8.0
Staying on the top level, I enjoyed the comfort of three single beds and a great view despite the window facing nothing.
Service
9.0
The night shift service was top-notch, ensuring a pleasant stay with prompt housekeeping and helpful tour assistance.
Location
10.0
The hotel's prime location is a stone's throw away from the bustling city center and within walking distance of key landmarks.
Dining
7.0
Although the dining assortment might be limited for some, the regional jams added a nice touch to the experience.
Facilities
8.0
The hotel offers essential facilities that enhance the overall stay, ensuring convenience and comfort for guests.
Frank
United States,
September
2023
7.6/10
This hotel offers a convenient location near the city center and within walking distance of the central train station. The rooms are kept clean daily, but for a change, the sheets were not always replaced. The on-shift service was good, especially at night, and the housekeeping and tours/ticket assistance were helpful. While the dining didn't include a variety of options, the great area compensates for it. Overall, it's a decent option for those wanting easy access to tourist attractions.
Rooms
7.0
The rooms were kept clean daily, but the sheets were not changed regularly.
Service
8.0
The service, especially at night shift, was good. Housekeeping and tours/ticket assistance were helpful.
Location
9.0
The hotel's location near the city center and within walking distance of the central train station is very convenient for exploring the area.
Dining
7.0
The dining options were not included, but the nearby area offers various choices.
Facilities
7.0
The hotel provides basic facilities that cater to the needs of most guests.
Robert
United States,
June
2023
8.2/10
I stayed at this lovely hotel on my recent trip. The rooms were kept clean daily with a nice bathroom, twin beds, and a great view. The service was excellent with attentive staff always on shift, including during the night shift, and helpful housekeeping and tours/ticket assistance available. The location was fantastic, within walking distance of the central train station and quite near the city center. The dining options were suitable for our needs, offering gluten-free dishes. The overall experience was great with just a few areas to consider for improvement.
Rooms
8.0
I loved my room! It was kept clean daily, had a nice bathroom, twin beds, and a great view.
Service
9.0
The service was top-notch with staff always available, even during the night shift. The housekeeping and tour/ticket assistance added to the superb service.
Location
9.0
The hotel is in a great area, very close to Dam Square and next to a cracking pub. It's also within walking distance of the central train station.
Dining
7.0
The dining experience met our needs with a good selection of gluten-free dishes.
Facilities
The facilities were well-maintained and offered everything we needed during our stay.
Stephen
United Kingdom,
June
2023
6.8/10
The hotel offers rooms with glass windows and a view of the port, good facilities, but the sheets were not changed during my stay. The night shift service was attentive, but housekeeping could improve. The location is excellent, right across from Centraal station. Dining options were not included, quite poor for my needs. Overall, a mixed experience with some positives and some areas that need attention.
Rooms
7.0
The rooms had glass windows providing a view of the port and good facilities, but the sheets were not changed.
Service
6.0
The service during the night shift was attentive, but housekeeping service could be more thorough.
Location
9.0
The location is excellent, just across from Centraal station, making it very convenient.
Dining
5.0
Dining options were not included and the assortment did not meet my needs.
Facilities
7.0
The facilities were satisfactory but could be improved in terms of cleanliness.
Helen
United Kingdom,
April
2023
6.4/10
The hotel is centrally located right opposite the canal, making it convenient for exploring. The rooms were adequate but lacked functional windows, and the night shift service was responsive. However, the dining options were limited, and the facilities were basic.
Rooms
6.0
The room had no functional window and needed better ventilation.
Service
7.0
The night shift service was attentive and responsive.
Location
8.0
The hotel is situated right opposite the canal, offering a convenient location for exploring the city.
Dining
5.0
The dining options were limited and did not meet expectations.
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